Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Every E-learning module we sell helps us to provide focused creative training to people supporting babies, children & young people
Customer Service in Hospitality Elearning
£24.00
Sale price
£24.00
Regular price
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Customer Service in Hospitality Elearning
£24.00
Sale price
£24.00
Regular price
Taxes included.
Our Hospitality Customer Service course has been designed for those who are customer facing in an hospitality environment to ensure a great service is provided every time. The CPD approved training is suitable for all levels of staff and can boost the reputation of a business and improve customer experiences as well as the revenue generated from your customers.
Description
Our customer service training will give you the essential skills and knowledge you need to ensure you provide a great service every time.
We understand that customer service is the foundation of hospitality businesses and want to make sure businesses have the skills needed to provide fantastic customer service. Our customer service course does just this.
Our training not only covers the vital key skills and knowledge, ensuring your staff will offer the best service, but also covers key legislation and topics such as food allergy guidance, ensuring your staff will have an in-depth knowledge of food legislation to further improve your customers experience.
Who Should take this course
Our training course is aimed at staff at all levels who are working in the hospitality industry, such as waiting staff, bar staff, front of house staff and catering staff.
This course will also be beneficial to hospitality managers and supervisors as it will increase the skills needed to teach and advise their employees, ensuring that all employees are providing great levels of customer service.
Learning Objectives
- Understand the importance of customer needs and expectations in the hospitality sector
- Recognise the importance of good customer service and building relationships
- Comply with the industry codes of practice and legislation
There are no specific entry requirements for this course.
| Course Level: Introductory Course | Duration: 1-2 Hours |
| Accreditation: CPD Certified | Certificate: Self-Printed Certificate |
Frequently asked questions
Entry requirements
Each course has their own entry requirements. Please check the course description for these.
Testing and certification
At the end of the course, there is a multiple choice test, for which a pass mark of at least 75% is required. Learners can have as many attempts at the test as is needed at no extra cost.
After achieving a pass mark of 75%, learners will be able to download and print a CPD approved Virtual College branded certificate for their records.
What happens after I purchase a course?
At the end of the course, there is a multiple choice test, for which a pass mark of at least 75% is required. Learners can have as many attempts at the test as is needed at no extra cost.
After achieving a pass mark of 75%, learners will be able to download and print a CPD approved Virtual College branded certificate for their records.
Buying more than 10 courses?
Our volume discounts are perfect for training teams, you can
mix and match most of our courses to make a saving on your order!
- 10% off orders of 10 or more courses
- 20% off orders of 25 or more courses
- 30% off orders of 50 or more courses
-40% off orders of 100 or more courses
Discount automatically applied at checkout
