{"product_id":"customer-service-in-hospitality-elearning","title":"Customer Service in Hospitality Elearning","description":"\u003cp\u003e\u003cspan\u003eOur Hospitality Customer Service course has been designed for those who are customer facing in an hospitality environment to ensure a great service is provided every time. The CPD approved training is suitable for all levels of staff and can boost the reputation of a business and improve customer experiences as well as the revenue generated from your customers.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 class=\"_text_1auoq_1 _heading-4_1auoq_42 _bold_1auoq_81\"\u003eDescription\u003c\/h3\u003e\n\u003cdiv class=\"_rich_vn56u_1\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cdiv class=\"product-detail-course-description-show\"\u003e\n\u003cp\u003eOur customer service training will give you the essential skills and knowledge you need to ensure you provide a great service every time.\u003c\/p\u003e\n\u003cp\u003eWe understand that customer service is the foundation of hospitality businesses and want to make sure businesses have the skills needed to provide fantastic customer service. Our customer service course does just this.\u003c\/p\u003e\n\u003cp\u003eOur training not only covers the vital key skills and knowledge, ensuring your staff will offer the best service, but also covers key legislation and topics such as food allergy guidance, ensuring your staff will have an in-depth knowledge of food legislation to further improve your customers experience.\u003c\/p\u003e\n\u003ch3\u003eWho Should take this course\u003c\/h3\u003e\n\u003cp\u003eOur training course is aimed at staff at all levels who are working in the hospitality industry, such as waiting staff, bar staff, front of house staff and catering staff.\u003c\/p\u003e\n\u003cp\u003eThis course will also be beneficial to hospitality managers and supervisors as it will increase the skills needed to teach and advise their employees, ensuring that all employees are providing great levels of customer service.\u003c\/p\u003e\n\u003ch3\u003eLearning Objectives\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eUnderstand the importance of customer needs and expectations in the hospitality sector\u003c\/li\u003e\n\u003cli\u003eRecognise the importance of good customer service and building relationships\u003c\/li\u003e\n\u003cli\u003eComply with the industry codes of practice and legislation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cspan\u003eThere are no specific entry requirements for this course.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ctable style=\"font-size: 0.875rem; height: 31.2px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 51.6019%; height: 19.6px;\"\u003e\n\u003cstrong\u003eCourse Level:\u003c\/strong\u003e\u003cspan\u003e Introductory Course\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 48.188%; height: 19.6px;\"\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e \u003cspan\u003e1-2 Hours\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 11.6px;\"\u003e\n\u003ctd style=\"width: 51.6019%; height: 11.6px;\"\u003e \u003cstrong\u003eAccreditation: \u003c\/strong\u003eCPD Certified\u003c\/td\u003e\n\u003ctd style=\"width: 48.188%; height: 11.6px;\"\u003e\n\u003cstrong\u003eCertificate:\u003c\/strong\u003e Self-Printed Certificate\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"KADA Training Academy","offers":[{"title":"Default Title","offer_id":53467437859163,"sku":null,"price":24.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1013\/7292\/0155\/files\/customer-service-in-hospitality-thumbnail-image_540x_a29fcd65-06a3-493b-9f21-31261235a868.webp?v=1782736935","url":"https:\/\/www.kadatraining.co.uk\/products\/customer-service-in-hospitality-elearning","provider":"KADA Training Academy","version":"1.0","type":"link"}